Privacy and Security information

LucysToys.co.uk (Red Flag Technologies Ltd) store information entered in registration details, for administration services including order processing and occasional emails. You can explicitly opt out of communications by emailing us, and we can remove your details from our system.

When you sign up to participate in or receive a service from our website, such as newsletters, competitions, live chats, message boards or register with the registration system used, we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth.

This privacy statement covers the following areas:

1. What personally identifiable information lucystoys.co.uk collects.
2. What personally identifiable information third parties collect through the Web site.
3. What organization collects the information.
4. How lucystoys.co.uk. uses the information.
5. With whom lucystoys.co.uk may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What types of security procedures are in place to protect the loss, misuse or alteration of information under lucystoys.co.uk control.
8. How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should first contact our Customer Service Department by This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Information Collection and Use

Information Collection
lucystoys.co.uk is the sole owner of the information collected on this website. lucystoys.co.uk collects information from our users at several different points on our Web site. (lucystoys.co.uk is own by company Red Flag Tech Ltd)

Registration
During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic information, and unique identifiers (such as, username and password), but encouraged so we can provide a more personalized experience on our site.

Order
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.

Information Use
The information you provide us will only be used for processing orders and informing our customers of upcoming promotions or newsletters.

Profile
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.

Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. We use cookies to personalize the site for your ease of use. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is
that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our sweepstakes, contests or monthly drawings that take place.

Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Third Party Advertisers
We DO NOT Share Personal Information with Third Parties.

Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Business Transitions
In the event lucystoys.co.uk goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Security
This Web site takes every precaution to protect our users information. When users submit sensitive information via the Web site, their information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with encryption software. If users have any questions about the security at our Web site, users can send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email, and by posting a notice on our Web site for 30 days.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:

Email : This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Main Web site URL http://www.lucystoys.co.uk